Terms & Conditions

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SubQual Pro | Operated by CHS Solutions, LLC

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Effective Date: 05/24/2026

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CHS Solutions, LLC ("Company," "we," "us," or "our"), governing your access to and use of SubQual Pro, a subcontractor qualification scoring platform accessible at www.subqualprobiz.com ("Platform"). By accessing or using the Platform, creating an account, or purchasing a subscription, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Platform immediately.

1. Description of Services

SubQual Pro is a web-based subcontractor qualification scoring and decision-support platform that allows contractors, subcontractors, and insurance professionals to submit, score, and evaluate subcontractor qualification data. The Platform generates algorithmic scoring outputs, risk assessments, and qualification reports based solely on data entered by the User or submitted through the intake form. CHS Solutions, LLC reserves the right to modify, suspend, or discontinue any feature or aspect of the Platform at any time without prior notice.

1. Eligibility

To use the Platform you must be at least 18 years of age, have the legal authority to enter into a binding agreement on behalf of yourself or your business entity, provide accurate and complete registration information, and comply with all applicable federal, state, and local laws and regulations. Use of the Platform is intended for business purposes only. By registering, you represent and warrant that you meet all eligibility requirements.

1. Account Registration and Security

Account Creation: To access the Platform you must create an account by providing a valid business email address, company name, and payment information where applicable. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

Account Security: You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify CHS Solutions, LLC immediately at admin@subqualprobiz.com if you suspect any unauthorized use of your account.

One Account Per Subscription: Starter and Professional plan subscribers are limited to one user account per subscription. Sharing account credentials with additional users is strictly prohibited and constitutes a material breach of these Terms. Enterprise plan subscribers may designate up to five authorized users per subscription.

Account Termination: CHS Solutions, LLC reserves the right to suspend or terminate any account that violates these Terms, engages in fraudulent activity, or misuses the Platform, without prior notice and without liability to the User.

1. Subscription Plans and Billing

Available Plans: SubQual Pro is offered under the following subscription tiers:

Starter: $49.00 per month or $469.00 per year — up to 10 evaluations per month, one user.

Professional: $99.00 per month or $950.00 per year — up to 40 evaluations per month, one user.

Enterprise: $249.00 per month or $2,390.00 per year — unlimited evaluations, up to five users.

Free Trial: Each paid subscription plan includes a seven (7) day free trial period. You will not be charged during the trial period. At the end of the trial period your subscription will automatically convert to a paid subscription unless you cancel prior to the trial expiration date.

Billing and Payment: By enrolling in a paid subscription you authorize CHS Solutions, LLC to charge your designated payment method on a recurring monthly or annual basis, as applicable, until your subscription is canceled. All fees are stated in United States dollars and are non-refundable except as expressly set forth below.

Price Changes: CHS Solutions, LLC reserves the right to modify subscription pricing at any time. We will provide at least thirty (30) days advance notice of any price changes via email to the address associated with your account. Continued use of the Platform following a price change constitutes acceptance of the new pricing.

Cancellation: You may cancel your subscription at any time through your account settings page. Cancellation takes effect at the end of the current billing cycle. You will retain access to the Platform through the end of the paid period. CHS Solutions, LLC does not prorate refunds for partial billing periods.

Refund Policy: All subscription fees are non-refundable except in the following circumstances: you were charged in error due to a technical failure on the part of CHS Solutions, LLC, or you canceled within 48 hours of your initial paid subscription conversion from a free trial and have not generated any reports during that period. Refund requests must be submitted to admin@subqualprobiz.com within 7 days of the disputed charge.

Failed Payments: If a payment fails, CHS Solutions, LLC will attempt to process the charge again within a reasonable time period. If payment cannot be collected, your account access may be suspended until payment is resolved. You will be notified via email of any failed payment attempts.

1. Acceptable Use

You agree to use the Platform only for lawful business purposes and in accordance with these Terms. You agree not to use the Platform for any unlawful, fraudulent, or deceptive purpose, submit false or fabricated subcontractor qualification data, attempt to gain unauthorized access to any portion of the Platform, share your account credentials with unauthorized users, use automated tools or bots to access the Platform, circumvent any security or subscription limitation feature of the Platform, create multiple accounts to exploit the free trial offer, reverse engineer or attempt to derive the scoring methodology of the Platform, or reproduce, resell, or redistribute Platform outputs without prior written authorization from CHS Solutions, LLC. Violation of any acceptable use provision may result in immediate account termination without refund.

1. Intellectual Property

Platform Ownership: The Platform, including its design, functionality, scoring methodology, algorithms, software, and all content created by CHS Solutions, LLC, is the exclusive intellectual property of CHS Solutions, LLC and is protected by applicable copyright, trademark, and trade secret laws. Nothing in these Terms grants you any ownership interest in the Platform.

License to Use: CHS Solutions, LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business purposes during the term of your active subscription.

User-Submitted Data: You retain ownership of all data you submit through the Platform. By submitting data, you grant CHS Solutions, LLC a limited license to process and use that data solely for the purpose of generating your qualification reports and operating the Platform.

Report Outputs: Qualification reports generated by the Platform are provided for your internal business use only. You may not resell, sublicense, or distribute report outputs as a commercial product or service without prior written authorization from CHS Solutions, LLC.

1. Disclaimer of Warranties

The Platform and all outputs generated thereby are provided "as is" and "as available" without warranty of any kind, express or implied. CHS Solutions, LLC expressly disclaims all warranties including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. CHS Solutions, LLC does not warrant that the Platform will be uninterrupted, error-free, or secure, that any scoring output or recommendation will be accurate or reliable, or that the Platform will meet your specific business requirements. All subcontractor qualification outputs are based solely on user-submitted data and do not constitute professional legal, financial, licensing, or procurement advice.

1. Limitation of Liability

To the fullest extent permitted by applicable law, CHS Solutions, LLC, its members, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to damages arising from subcontractor non-performance, project delays, cost overruns, contract disputes, regulatory violations, or loss of business or revenue. In no event shall the total cumulative liability of CHS Solutions, LLC to you exceed the total amount paid by you to CHS Solutions, LLC in the three (3) months immediately preceding the event giving rise to the claim.

1. Indemnification

You agree to defend, indemnify, and hold harmless CHS Solutions, LLC and its members, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Platform, your violation of these Terms, your violation of any applicable law or regulation, any subcontractor qualification decision made in reliance on Platform outputs, or any data you submit through the Platform that is false, misleading, or in violation of any third party's rights.

1. Compliance with Laws

You are solely responsible for ensuring that your use of the Platform and your subcontractor selection processes comply with all applicable federal, state, and local laws and regulations, including but not limited to public works procurement statutes, equal opportunity and non-discrimination requirements, Disadvantaged Business Enterprise (DBE) program requirements, prevailing wage and labor laws, and applicable licensing and contractor registration requirements. CHS Solutions, LLC makes no representation that the Platform or its outputs satisfy any regulatory compliance requirement.

1. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform you consent to the data practices described in our Privacy Policy available at www.subqualprobiz.com/privacy-policy.

1. Modifications to Terms

CHS Solutions, LLC reserves the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Platform and sending an email notification to the address associated with your account at least thirty (30) days prior to the effective date of the changes. Your continued use of the Platform after the effective date constitutes acceptance of the modified Terms.

1. Termination

By You: You may terminate your account at any time by canceling your subscription and ceasing use of the Platform. Termination does not entitle you to a refund of any prepaid subscription fees.

By CHS Solutions, LLC: We reserve the right to suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice, including but not limited to cases involving violation of these Terms, non-payment, or fraudulent activity. Upon termination, your license to use the Platform immediately ceases.

Effect of Termination: Upon termination of your account, your access to the Platform and all associated data will be discontinued subject to the data retention provisions of our Privacy Policy.

1. Dispute Resolution

Informal Resolution: Before initiating any formal dispute, you agree to contact CHS Solutions, LLC at admin@subqualprobiz.com and attempt to resolve the dispute informally. We will make reasonable efforts to resolve any dispute within thirty (30) days of receiving written notice.

Binding Arbitration: If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall take place in California and the decision of the arbitrator shall be final and binding.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis only. You waive any right to bring or participate in a class action lawsuit or class-wide arbitration against CHS Solutions, LLC.

1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in California.

1. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

1. Entire Agreement

These Terms, together with our Privacy Policy and any plan-specific policies presented at the time of subscription, constitute the entire agreement between you and CHS Solutions, LLC with respect to your use of the Platform and supersede all prior agreements, understandings, and representations.

1. Contact Information

CHS Solutions, LLC Operating SubQual Pro Email: admin@subqualprobiz.com  Website: www.subqualprobiz.com

These Terms and Conditions were last updated on 05/24/2026.

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